Answers To Your Most Asked Questions

If you are unsure about any part of these apps, how to get started, what package to pick, or anything else and you can’t find it on this page, please contact us. Just reach out and we will have your answers for you.
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How Do I Sign Up

Go to the “Apps” page, choose which plan is right for your business, if it is “Pro” or “Pool” and you have employees, your basic plan comes with 3 employees besides yourself and if you have more employees than that you need to add the “Additional Employee” package. One per extra employee you need.

What Happens After I Buy The Lite App

After you purchase the “Lite” App you will receive an email with a link that directs you to a sign up page where you will create your unique user ID and password. Next you will go to the Google Play or Apple App store and search for the SubCity Life Lite App (Purple Icon) and download it. Once it has been downloaded you can open the app, log in with the credentials you created and start using it right away.

What Happens After I Buy The Pro App

After you purchase the “Pro” App you will receive an email within 24 hours asking for your company information. Once you submit that information to us an account will be created for your company and 4 user profiles based on the 1-4 employee names you give us. You can also choose the user names and passwords if you like. Once you receive that information you and your employees can download the SubCity Pro App (Red Icon) on your phones. At this time you can also log into the back end management system to see your company profile and begin importing your client list via CSV file or manually inputting them. From there you can begin to create schedules for your employees, invoices, and more. Your employees can use their log in and password to log into the app and access their schedules and begin work.

 

Brad, Nick…..Screen shots will be here!

What Happens After I Buy The Pool App

After you purchase the “Pool” App you will receive an email within 24 hours asking for your company information. Once you submit that information to us an account will be created for your company and 4 user profiles based on the 1-4 employee names you give us. You can also choose the user names and passwords if you like. Once you receive that information you and your employees can download the SubCity Pool App (Orange Icon) on your phones. At this time you can also log into the back end management system to see your company profile and begin importing your client list via CSV file or manually inputting them. From there you can begin to create schedules for your employees, invoices, and more. Your employees can use their log in and password to log into the app and access their schedules and begin work.

How Many Employees Can Use The App?

The Lite App is for a single person to use. This would be ideal for a hairdresser, mechanic or other Independent Contractor that does not have an office staff or multiple employees. The Pro App basic plan comes with up to 3 Employees and 1 Management User as does the Pool App along with the back end system for employee and client management. If you need additional employee accounts they can be purchased on the Apps page under the “Additional Employee” product. Just add as many employees as you need and checkout, within 24 hours those new user and password accounts will be created for you.

How Do I Use The Pro App

Once you download the app, you open it and put in your user credentials. If you are an employee and your manager has already created your work schedule or route, you will see a list of addresses. You simply click on the first one and you can get driving directions to that address, next a new page will open for you to take before photos and write down any notes that you need to take. Then you can take your “after” photos and finally, you can hit “Submit” and a copy will be sent to your office manager and a copy will be sent to the client. Before you hit “Send” you will be asked to review your work.

How Do I Use The Pool App

Once you download the app, you open it and put in your user credentials. If you are an employee and your manager has already created your work schedule or route, you will see a list of addresses. You simply click on the first one and you can get driving directions to that address, next a new page will open for you to take before photos and input any notes and follow the drop downs for data such as Alkalinity, how many Chlorine Tablets were used, etc. Then you can take your “after” photos and finally, you can hit “Submit” and a copy will be sent to your office manager and a copy will be sent to the client. Before you hit “Send” you will be asked to review your work.

 

Brad, Nick…..Screen shots will be here!

How Do I Use The Lite App

Once you download the app, you open it and put in your user credentials. From there you can just follow the boxes and fill each one out for each client you have starting with Name, Phone Number, Address and notes (what is being done for the client, price, anything you want) next you will take before photos, then after photos once the work is completed. Then you will have a chance to review your work and notes in case any edits need to be made, additions or subtractions, then you can hit “Submit” and a copy goes to your email inbox of choice along with a copy that goes to the client as a receipt. After that you will be asked if you would like to share that work on social media. If you choose to share it NONE of their personal information will be shared, only the photos and you will have a chance to type in anything you want into that social media app you choose and then post your work.

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You still have some doubts about it

Set up an appointment with one of our specialists in person, over the phone or a Zoom meeting where we can screen share with you and walk you through all of the benefits of using the SubCity Apps. We are just a click away.

The Best Employee Management System You Have Been Looking For Is Here.

In today’s world we have to be mobile. We also have to be careful with whom we have contact with and respect others wishes for distance. SubCity Life handles both.